The core of what we do at The Wine Company and Cooperative Wine Services is you. You are the heart and soul of our business, and our top priority is the health and well-being of you, your customers, our team, our partners, our vendors and all our shared families.
As the coronavirus situation evolves, we are constantly monitoring the latest updates from the CDC, the MN Department of Health, and other health organizations. If you’re looking for trusted, up-to-date information, we recommend visiting the specific coronavirus websites of the CDC and the Minnesota State Health Department. We are also taking additional precautions to ensure the safety of our staff and our customers. We will continue to update our procedures if guidance from these public health authorities changes.
Your sales reps and our administration teams are working remotely and will minimize personal contact as much as possible. We have instituted extremely strict policies requiring all employees with any possible contagion risk to self-quarantine.
The CWS drivers and warehouse team have been directed to make their safety and the safety of you, our customers their number one priority. They are coordinating delivery procedures with all customers to match the needs and preferences of the account. Constant sanitizing and social distancing are two of the key techniques they are using to minimize any risk of transmission. Please communicate to your salesperson any changes to your preferences for your business as this situation evolves.
In our offices, warehouse, and delivery trucks, we have enhanced daily cleaning procedures, exceeding CDC guidelines. Common surfaces including hand trucks are constantly and thoroughly sanitized after use.
We encourage everyone to follow guidance from public health authorities! Wash your hands, clean your phone, cover your cough, don’t touch your face, and keep 3-6 feet away from people you speak to in person. Most of all, if you are sick or have been in contact with someone who is please stay home.
We are proud that you have chosen The Wine Company to be your partner and are confident that, together, we will manage through this challenging time. We are particularly cognizant of the immense pressures on our restaurant partners and their employees and families at this time. Even in these difficult times, it remains our intention to continue to provide a level of service, support, and partnership to all customers that warrants your business.
Please do not hesitate to reach out to us if there is any information you require or if there is anything we can do to further support you.
Thank you for your continued confidence and partnership.
On behalf of all of us at The Wine Company and Cooperative Wine Services, we wish you all the possible best – both at home and at work.
Please be well.